We know that the recruitment, training and retention of Personal Assistants (PAs) is the most challenging aspect of having a Direct Payment or Personal Health Budget. As individuals or families, we probably did not imagine that we would become employers in order to get the support we need and the life-style needed to keep us physically and emotionally well.

IBK offers support with the recruitment of PAs to help you with all the tasks associated with finding a PA and learning to be an employer.

We offer help with all aspects of the recruitment and initial settling in period with your PA. We can help you with: putting together an advert; thinking about the qualities and skills you need your PA to have; writing a job description; shortlisting; preparing questions for the interview; being alongside you during the interview; conducting the first interview on your behalf; helping you de-brief after the interview; and putting together an induction plan for your new PA. We will go alongside you in this process in the way that suits you best. We offer you our expertise and experience in recruitment, at the same time as adapting the process in the way that is most comfortable to you.

If you would like to know more about the support we offer for PA recruitment, please get in touch.

Feedback

“Being a PA/Befriender is the most rewarding and interesting job I’ve ever done. All of the families and young people I work with are so lovely and provide a great opportunity to learn new skills and develop.”

 

“You really do have a skill for finding utterly wonderful humans! You are an organisation with many powers. I am glad that I turned to IBK, very much. There has been many smiles this week, what more could I wish for!”

Giving Feedback

If you would like to give us feedback, we would love to hear from you. We want to give you the best support we can. So please do let us know what works well, and what we could change to make things better. To do this, please get in touch.

Costs

£378 a year if IBK manage the direct payment account

£478 if IBK do not manage the direct payment account

Policies

Please click on the links below to look at policies relevant to the support we offer.

Accessible Information Statement Jan 22

Complaints & Compliments Policy

Data protection updated Jan 22

For information on the full range of our policies, please get in touch.

IBK is a recognised provider with Sheffield City Council